Ethical Policy

Citizens Bank's Ethical Policy is a set of guidelines to help us decide which organizations we want to do business with, and which ones we don't. Every day, we use our Ethical Policy to make decisions on current and future business relationships, including suppliers, business members, sponsorship and grant recipients.

We want to support businesses and organizations that "do the right thing", by meeting or exceeding good business standards, including laws and regulations. We believe this encourages responsible business practices in our communities. And we are an organization that wants to affect positive change.

In fact, we're leaders in this area. Citizens Bank was the first and is still the only bank in North America with such a comprehensive policy. We're always looking for ways to improve as well, which is why we recently streamlined the language in our policy and aligned it with our parent company, Vancity.

We welcome the opportunity to work with organizations that are taking significant steps to improve their social, ethical, and environmental performance.

For more information, please read Our Ethical Policy.